00699 2200265 4500001002100000005001700021008004100038020001800079035002400097040001200121041000800133082001600141090001600157100001900173245003700192250001500229260004300244300002900287504003100316650001700347850001200364990001900376990001900395990001900414INLIS00000000000411320160606094941.0250407s2008 jki g b 00010 ind  a979-3654-27-9 0010-081500000000014 aSBPUBUK aind042[22]a174.4 a174.4 KAS e0 aKasmir,d1964-10aEtika customer service /cKasmir aed.1 cet.3 aJakarta :bRajaGrafindo Persada,c2008 axiii, 204 hlm. ;c21 cm. aBibliografi : hlm. 201-202 4aEtika bisnis aSBPUBUK a0715/KPAD/2014 a5437/KPAD/2013 a5438/KPAD/2013