00722 2200241 4500001002100000005001700021008004100038020002200079035002400101040001200125041000800137082001400145084001400159100002600173245011900199260003100318300003200349504002400381650002300405700001900428700002100447850001200468INLIS00000000000063620160121083241.0220310s2009 jkia g b 00010 ind  a978-979-033-520-2 0010-021500000000014 aSBPUHAT aind042[22]a158 a158 RIO p1 aRio Budi Prasadja Tan10aPsikologi pelayanan jasa hotel, restoran & kafe /cRio Budi Prasadja Tan ; editor, Yati Sumiharti, Daniel P. Purba aJakarta :bErlangga,c2009 a105 hlm. :bilus. ;c26 cm. aTemasuk bibliografi 4aKonsumen, Perilaku0 aYati Sumiharti3 aPurba, Daniel P. aSBPUHAT