na INLIS000000000000636 20160121083241.0 220310s2009 jkia g b 00010 ind 978-979-033-520-2 010-021500000000014 SBPUHAT ind [22] 158 158 RIO p Rio Budi Prasadja Tan Psikologi pelayanan jasa hotel, restoran & kafe / Rio Budi Prasadja Tan ; editor, Yati Sumiharti, Daniel P. Purba Jakarta : Erlangga, 2009 105 hlm. : ilus. ; 26 cm. Temasuk bibliografi Konsumen, Perilaku Yati Sumiharti Purba, Daniel P. SBPUHAT